Política de reembolso
Return & Refund Policy
Last Updated: [Insert Date]
Welcome to TheSplashPool.com. Customer satisfaction is important to us. Please review our return and refund policy carefully.
Returns
We accept return requests within 30 days of the delivery date.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized or customized products
- Clearance or final sale items
- Products damaged through misuse or improper handling
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within 5–10 business days.
Late or Missing Refunds
If you have not received a refund:
- Check your bank account.
- Contact your credit card provider.
- Contact your bank.
If you still have not received your refund, contact us.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Contact Us
TheSplashPool.com
Email: contact@thesplashpool.com
Email: refund@thesplashpool.com
Email: support@thesplashpool.com
Phone: +1 310-981-3586